When burning your candle for the first time, allow it to burn for 2 to 3 hours (but never more than 4), until the top layer of the wax has completely melted. This will prevent the wax from tunneling around the wick.
Ideally, we recommend keeping the wick trimmed to 1/4 inch at all times to prevent the candle from emitting smoke or the wick falling into the wax.
