We offer local pickup at our flaghsip location in Downtown Redwood City at 925 Main St. Most orders will be ready within 24 hours. Please bring your order confirmation and ID with you to pick up your order.
Paint & Wallpaper Products and Rugs are also available for local pickup, but may take up to 5-7 business days to fulfill.
All Domestic US shipping is by UPS or USPS. Orders of in-stock items are shipped from Redwood City, California. Please allow 3-5 business days for us to receive and pack your order. Orders received after 4PM Pacific Standard Time (PST) will begin processing the next business day.
Certain products are made to order or ship directly from our manufacturers and typically ship within 2-3 weeks. Carrier tracking information will be provided once shipped. Transit times vary depending on product and location. Once shipped you should expect your order to arrive in 2-7 business days.
We update our website with estimated lead times and shipping time frames as often as possible. Please note that all lead times are approximate and are subject to change. Should this occur, you will be notified of changes to the item(s) in your order within 48 hours. If your item is backordered, you will also be notified within 48 hours. Lead times are strictly quoted as production time only and do not include transit time.
You can find tracking information of your order in My Account of in your shipping confirmation email. Additionally, you can email us at firstname.lastname@example.org and a member of our team will get back to you.
At this time we do not offer shipping outside of the contiguous US and Canada. To arrange delivery to Hawaii, Alaska or Puerto Rico, or international delivery, we recommend using a freight forwarding company that will ship to your country. Please note customers are responsible for all import taxes, duties, carrier fees, and customs declarations.
We hope you love your Whearley & Co items, but in the event that you are unsatisfied, we accept select returns for store credit within 14 days of purchase or shipment.
Unused items in their original packaging will be accepted for store credit. All items must be unused, in 100% original condition with the tags attached to be approved.
For online orders, Return shipping fees are the responsibility of the customer, and initial shipping costs are non-refundable.
All vintage, bedding, rugs, apothecary, paint, furniture and food items are final sale.
All special order, seasonal, and sale items are final sale.
For all returns, please follow the instructions below:
Email email@example.com with your order number and the item you wish to return, and a member of our support team will assist you with your return.
Please note: Return shipping fees are the responsibility of the customer, and initial shipping costs are non-refundable.
In the unlikely event that you receive a damaged or faulty item, please email firstname.lastname@example.org with your order number and a photo of the damaged item. We will assist you right away.